Terms of Service

1. Welcome to Koolab

Koolab is an educational collaboration platform that connects learners, parents, and educators through "Pods" - collaborative learning groups focused on shared interests and activities. By accessing or using Koolab, you agree to be bound by these Terms of Service.

Koolab is operated by Koolab, Inc. ("we," "us," or "our"). These terms apply to all users of our platform, including students, parents, guardians, educators, and any other visitors.

2. Eligibility and Account Types

2.1 Age Requirements

• Students aged 13 and older: May create an account independently with school verification.
• Students under 13: Require verifiable parental consent before account creation. Until parental approval is received, accounts remain in a read-only state with limited functionality.
• Parents and Guardians: Must be at least 18 years old to create a parent account.

2.2 Account Verification

To maintain a safe and trusted environment, Koolab requires verification before users can create Pods:

• Student Verification: Students must verify their school affiliation. This helps ensure that Pods are created by genuine learners within educational contexts.
• Parent Verification: Parents creating Pods on behalf of their children must complete identity verification to confirm they are a trusted adult.

2.3 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Parents who allow their minor children to use Koolab accept responsibility for their child's activity on the platform.

3. Pods and Collaboration

3.1 What are Pods?

Pods are collaborative learning groups where users can come together around shared educational interests, activities, or projects. Pod creators set the parameters for their Pod, including visibility, membership policies, and collaboration guidelines.

3.2 Pod Creation Requirements

• All Pod creators must complete the appropriate verification process.
• Pods must be created for legitimate educational or collaborative purposes.
• Pod content must comply with our Community Guidelines and be appropriate for the intended audience.
• Pod creators may enable local moderation features to manage membership and content.

3.3 Joining Pods

Users express interest in joining Pods through our "Interested?" feature. Pod owners may approve or decline membership requests based on their Pod's requirements and policies.

4. User Conduct and Content

4.1 Acceptable Use

You agree not to:

• Use Koolab for any unlawful purpose or in violation of any applicable laws
• Harass, bully, intimidate, or threaten other users
• Post content that is obscene, offensive, hateful, or promotes violence
• Share personal information of minors without appropriate consent
• Attempt to gain unauthorized access to other users' accounts
• Use the platform to collect personal information about minors
• Misrepresent your identity, age, or affiliation
• Spam, advertise, or engage in commercial activities without authorization
• Upload content that infringes on intellectual property rights
• Circumvent safety features or verification requirements

4.2 Content Ownership

You retain ownership of content you create and share on Koolab. By posting content, you grant Koolab a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with operating and improving our services.

4.3 AI Features

Koolab incorporates AI-powered features to enhance the learning experience, including content moderation, safety checks, and learning assistance. By using these features:

• You understand that AI-generated content is provided for educational support and should be verified independently.
• AI safety systems may automatically review content to ensure compliance with our guidelines.
• AI features for minors are designed with safety and age-appropriateness as top priorities.

5. Safety and Moderation

5.1 Our Commitment to Safety

Koolab is committed to providing a safe environment for all users, especially minors. We employ:

• AI-powered content moderation to detect and prevent harmful content
• Verification systems for Pod creators and trusted adults
• Parental controls and oversight features
• Local moderation tools for Pod owners
• Age-appropriate content filtering

5.2 Reporting

Users can report content or behavior that violates these Terms or our Community Guidelines. We investigate all reports and take appropriate action, which may include content removal or account termination.

6. Account Termination

We may suspend or terminate your account if you violate these Terms, our Community Guidelines, or engage in behavior that we determine is harmful to other users or the platform. We may also terminate inactive accounts after extended periods of inactivity.

You may delete your account at any time through your account settings. Upon deletion, your personal information will be removed in accordance with our Privacy Policy.

7. Intellectual Property

Koolab and its content, features, and functionality are owned by Koolab, Inc. and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our platform without express written permission.

8. Disclaimers and Limitations

8.1 Service Availability

Koolab is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, secure, or error-free.

8.2 User Content

We do not endorse or guarantee the accuracy of content posted by users. Users are responsible for evaluating the reliability of information shared on the platform.

8.3 Limitation of Liability

To the maximum extent permitted by law, Koolab shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

9. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes through the platform or via email. Your continued use of Koolab after changes are posted constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

11. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: legal@koolab.com
Address: Koolab, Inc., California, United States